Cancellation & Refund Policy

Last updated: January 2026

Cancellation

Orders can be cancelled within 12 hours of placement by contacting us at info@sanavini.com or DMing us on Instagram @sanavini__. Once shipped, orders cannot be cancelled.

Returns

We accept returns within 7 days of delivery for the following reasons:

• Damaged or defective product
• Wrong item delivered
• Significant colour difference from listing

Items must be unworn, unwashed, and in original packaging with tags intact.

Non-Returnable Items

Sale items, jewelry, and customised orders are not eligible for return.

Refund Process

Approved refunds are processed within 5-7 business days to the original payment method. UPI/card refunds may take up to 10 business days depending on your bank.